Skip to main content
How-To · Account and Finance

How-To: View Credit Balance and Add Credit

This guide shows where to see your credit balance, how to buy more credits in the Lattica Console, and how to read the balance with the Python SDK.

Before you start​

Credits pay for workers

Credits are used while a worker is running, for as long as it runs. You need credits to start one. If your credits run out, the worker is stopped automatically. You can start a worker again as soon as you add credit.

Buying is Console-only

Credits are bought in the Console, through a secure Stripe checkout. The SDK can read the balance but can't add credits.

Check and add credit​

Models page: the Credits card shows the balance, the last purchase date and an Add credit button
Purchase credits panel listing illustrative credit packages, each with a Buy button, and a Close button
Step 1 of 7:
Open Models or Finance

In the Console, select Models or Finance in the left menu. Both pages show the Credits card.

After you pay, Stripe returns you to the Console, which shows Verifying payment... while it confirms the purchase. When the message Payment successful! appears, the credits are in your balance.

If the purchase can't be confirmed

If the Console shows Purchase confirmation failed, your payment is logged and the credits will be applied shortly. If they don't appear within 30 minutes, contact support with the Transaction ID shown in the message.